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Title
Text copied to clipboard!Greeter
Description
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We are looking for a friendly and professional Greeter to join our team and be the first point of contact for our guests, clients, or customers. As a Greeter, you will play a crucial role in creating a positive first impression and ensuring a welcoming and organized environment. This role is ideal for individuals who enjoy interacting with people, have excellent communication skills, and are passionate about providing outstanding customer service.
The Greeter is responsible for welcoming guests as they arrive, providing them with necessary information, and directing them to the appropriate areas or personnel. You will also be expected to maintain a neat and organized entrance area, assist with crowd control during busy periods, and support other team members as needed. In some settings, Greeters may also be responsible for checking appointments, issuing visitor badges, or managing guest lists.
This position requires a high level of professionalism, patience, and the ability to remain calm under pressure. You should be comfortable standing for extended periods and be able to handle a fast-paced environment. Previous experience in customer service, hospitality, or front desk roles is a plus but not mandatory. Training will be provided to ensure you are well-prepared to represent our organization with confidence and courtesy.
As a Greeter, you will be part of a team that values respect, inclusivity, and excellence in service. Your role will directly impact the overall experience of our guests and contribute to the success of our operations. Whether you are welcoming customers to a retail store, guests to a hotel, or visitors to a corporate office, your presence will set the tone for a positive and memorable interaction.
If you are enthusiastic, approachable, and committed to making people feel valued and comfortable, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Welcome guests and customers with a warm and friendly attitude
- Provide information and directions as needed
- Maintain a clean and organized entrance or lobby area
- Assist with managing queues and crowd control
- Check appointments and issue visitor badges when required
- Coordinate with other staff to ensure smooth operations
- Monitor guest flow and report any issues to management
- Answer basic inquiries about services or products
- Support event registration or check-in processes
- Ensure compliance with safety and security protocols
Requirements
Text copied to clipboard!- Excellent verbal communication and interpersonal skills
- Friendly, approachable, and professional demeanor
- Ability to stand for long periods and manage foot traffic
- Basic computer or tablet skills for check-in systems
- High school diploma or equivalent preferred
- Previous customer service or hospitality experience is a plus
- Strong organizational and multitasking abilities
- Ability to remain calm and courteous under pressure
- Punctual and reliable with a strong work ethic
- Willingness to work flexible hours, including weekends or evenings
Potential interview questions
Text copied to clipboard!- What experience do you have in customer-facing roles?
- How do you handle difficult or upset guests?
- Can you describe a time you made someone feel welcome?
- Are you comfortable standing for extended periods?
- How do you prioritize tasks during busy times?
- Are you available to work weekends or evenings?
- What does excellent customer service mean to you?
- How do you stay organized in a fast-paced environment?
- Have you used any check-in or visitor management systems?
- Why do you want to work as a Greeter?
